We allways charge prices and surcharges for rising raw material costs valid on the day of delivery. All prices are subject to change and without obligation or VAT. A share of packing costs and the cost of transportation will be charged seperately. 

Small quantity surcharge

We do not add any small quantity surchages. Orders placed below CHF 100.00 gross value will be charged gross; the minimum order value ist CHF 20.00.


The package will be carged cheapest and may not be returned.

Delivery time

The delivery possibility remains reserved. Claims for damage compensation for failing in the delivery performance or in the event of exceeding the time of delivery cannot be recognised. Partial deliveries are permitted. The manufacturers reserves the right to change  designs, illustrations, sizes, weights etc..


Our invoices are payable net, within 30 days. We reserve the right to charge default interest in the event of late payment and in special cases cash on delivery.

Reservation of proprietary rights

The property in the goods delivered by AWAG stays with AWAG until the complete recipt of payment.


We ensure the terms of guarantee in line with our suppliers terms. Except special agreements the guarantee lasts one year after the date of delivery. It covers all defects in manufacture detected by us. Our obligation for repair or replacement may only be claimed on return of the defective material. Damage claims for other installations or machines, for labour costs or manufacturing halt will not be accepted. Our warranty expires as soon as the material has been repaired or changed by the buyer or third persons.


Claims need to be placed immediately, no later than 8 days after receipt of the materials.


On prior agreement we do take back or exchange material, if it is returned in perfect condition and original packaging. A processing fee of minimum 20% of the value of the goods will be charged.

Place of performance and jurisdiction

The contractual relationship is subject to swiss law. The place of performance and jurisdiction is the registered business address.